5 year validityOn all experiences and vouchers
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Price matchingIf you find it cheaper direct
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Calling all adrenaline junkies! Take on 60 heart-pounding, roller coaster rapids in a 13km stretch along the idyllic Tongaririo River. Soak in vistas of towering pine forests, native bush and volcanic cliffs as you navigate the rapids with an expert guide at the helm.
Get your heart racing and overload your senses as you enjoy a wild ride down the Tongariro River’s grade three rapids. Meeting at the Turangi rafting base, the friendly crew will fit you with safety gear, a wetsuit and extra layers to keep you warm before you head to the riverbank for an onshore briefing. Soon enough you will be conquering the 60 action-packed rapids that fill a 13km stretch. Led by an experienced guide, you will receive coaching and instruction throughout to ensure a safe journey - no previous experience is required. As you paddle through the very heart of the Great Lake Taupo region, you will be dazzled by the stunning natural landscape that surrounds you. If you embark on this thrilling adventure in winter, the experience will include a relaxing soak in the thermal hot pools. Finish the day with a tasty lunch paired with tea and coffee before saying your final goodbyes.
Digital photos are downloaded and available for purchase immediately after your return.
Bring swimwear, a towel and sunscreen. Polar fleece jersey, splash jacket, helmet, wetsuit, wetsuit boot and life jacket provided.
This experience takes place on the Tongariro River.