5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Relax and unwind as you soak in your exclusive use hot pool, enveloped by gorgeous planting and picturesque mountain views. Feel your worries melt away as you sink into the tub, sharing the moment of bliss with a special someone. Enjoy complimentary snacks and a drink of your choice.
Overlooking the Shotover River and boasting dreamy mountain views, the Onsen Hot Pools make for the perfect place to reach a true state of bliss. With a special someone, enjoy one hour of pure indulgence as you sink into your own private hot pool. Surrounded by beautiful gardens and planting, you will feel secluded from the rest of the world, admiring the spectacular views with ease. Heated at 38.3 degrees and infused with 100% Earth minerals rich in magnesium, your body and soul will instantly feel rejuvenated. As you bathe and revel in the scenery, enjoy complimentary snacks and a drink of your choice.
Free shuttle available from Queenstown. Runs every hour on the half hour from 8.30am - availability is limited and the shuttle must be requested at the time of booking.
The price quoted is for two people and you will be entirely alone in your exclusive pool room.
This experience operates in all weather conditions however the weather might affect the outdoor nature of your bathing experience.
Swimwear is compulsory. Limited swimming costumes are available to hire. Towels are included.
This experience takes place in Queenstown, NZ.