5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
Once there, enter your voucher number to exchange for a different experience.
To pay the difference on your voucher, please add this product to cart by clicking the button below and proceed to checkout.
Once there, enter your voucher number into the gift voucher field to pay the difference.
Experience true wellness as you visit the Pavillion Pools at Polynesian Spa. Sink into a number of calming hot pools, undertake a beautiful reflexology walk and swim in a deep pool, all sourced from natural mineral springs with acidic and alkaline properties.
Slow it right down at Polynesian Spa, New Zealand's original and iconic geothermal bathing and luxury spa retreat. All 28 mineral pools at the Spa are fed from two natural springs boasting restorative qualities. The slightly acidic Priest Spring waters relieve tired muscles, aches and pains while the alkaline waters of the Rachel Spring nourish skin. You will have access to the Pavilion Pools, exclusively reserved for those aged 12 years and over, featuring calming hot pools, a reflexology walk and a deep pool to swim in. Feel all your worries gently slip away as you sink into the warm waters, admiring sweeping views of Lake Rotorua as you relax.
This experience is part of the Responsible Range as it was awarded a Qualmark Enviro-Gold endorsement.
This voucher is for one person.
Recognised swimwear must be worn at all times whilst bathing in the pools. Street clothing and underwear is not permitted. When inside the retreat, please wear a robe, towel or clothing.
This experience takes place in Rotorua.
RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.
The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.