5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
4.6 star ratingFrom 114k+ customer reviews
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Revitalise your mind, body, and spirit at Wai Ariki Hot Springs and Spa. Nestled on the foreshore of Lake Rotorua, this luxury cultural wellness destination is owned by Ngti Whakaue and is built on their legacy of cultural traditions, healing practices, and manaakitanga (warm hospitality).
Your journey will begin with a Maori prayer (karakia) to prepare your mind, body and soul for your transformative experience before entering the changing rooms.
Your journey ends with a Maori prayer (karakia) before returning to the changing rooms.
This experience has a duration of 2 hours.
There is a a maximum of 16 people every 30 minutes from 9 am.
Spectators are not able to enter the Restorative Journey. There is a cafe and reception area to wait, a nice boardwalk alongside the lake can be enjoyed, and the hot springs are at walking distance to Government Gardens, inner city and other recreational activities.
Available all year round regardless of weather. The high roof shelters guests from rain and sun.
Smart casual and comfortable clothes to change back into are recommended. Please bring your flip flops/crocks. Limited swimwear is available for purchase, please bring your own or purchase it prior to arriving at Wai Ariki Spa. Please remove all jewellery and leave it at your accommodation or remove it before starting the Journey.
Low-speaking voices are required throughout the Journey to be mindful and considerate of other guests. Mobile phones are to be left in lockers and put on silent. If mobiles are taken on the Journey they must be silent. No calls are allowed to be taken during the Journey. Any filming or photography to only be of members of your party.
This experience takes place within Wai Ariki Hot Springs and Spa located on the foreshore of Lake Rotorua. A multi-award winning architecturally designed building is visible from the lakefront and within walking distance from main inner city accommodation (e.g., Pullman, Novotel, IBIS), restaurants, cafes, Rotorua i-SITE and activities.
RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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