5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
Once there, enter your voucher number to exchange for a different experience.
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.
A host of incredible dimensions are only a headset away with this Omni and Hologate virtual reality combo adventure. Armed with state-of-the-art gaming equipment, you will see, feel and move through the virtual world in a completely immersive and realistic way.
Transcend reality with this combo virtual reality adventure! Equipped with special shoes, Omni VR is the only virtual reality experience where you can physically run through the virtual dimensions whilst playing the game. Step into the midst of a zombie apocalypse, a tactical shooting mission or test your limits as you walk through a haunted house. Whether you're playing solo or with a group of friends, you will have a number of different games to choose from. You will have half an hour to explore your chosen world.
You will then move on to the Hologate VR experience. Kitted out with a headset and controller, you will see, move and feel the virtual world in a completely immersive and realistic way. Working with a group, you will choose from a wide rage of gaming scenarios to drop yourselves into. Step into the midst of a zombie attack, immerse yourself into a massive snowball fight, or compete on a challenging rhythm and beat battle. You know you're only visiting, but it can be hard to convince your mind otherwise!
This experience is 60 minutes in duration. You will have 30 minutes in each game.
Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to their policy.
This experience takes place in Auckland, NZ.