5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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Explore the sanctuary by torchlight in search of some of the distinctive sights and sounds of New Zealand’s native forest. A must do when you're in Wellington, a torchlight tour is your best opportunity to see kiwi, glowworms, tuatara and a host of other rare wildlife in their natural habitat!
This wildlife sanctuary only a few minutes drive from Wellington CBD is one of the best places to see rare and endangered New Zealand wildlife in their native environment. With the help of a specially-built predator-proof fence, you can see threatened species once again thriving in our the sanctuary.
See unique species such as weta, glow worms, and tuatara. Your group may see some of the 130 little spotted kiwi who call ZEALANDIA home - sightings of kiwi are common on these tours (circa 80%), but are not guaranteed. Gain insights into New Zealand’s natural history and the significance of the unique species within Maori culture. The tour will end with a replenishing cup of hot kawakawa (bushman’s tea) in the Visitors Centre.
Tour start times vary throughout the year depending on sunset, below is a rough guide to the start times of the tours to be confirmed directly by the provider at the time of booking:
Must be age 12 and up. A moderate fitness level is recommended, as this is an outdoor walking tour that takes place on uneven surfaces in low-light conditions.
In the event of rain or inclement weather this experience will still go ahead. In cases of severe weather events, ZEALANDIA may cancel the tour in which case a full refund will be provided.
Please wear warm clothing, sturdy footwear and bring a waterproof jacket. In the colder months, we recommend a warm hat.
No flash photography is allowed on the tour. Torches with red light filters are supplied.
This experience takes place in Karori, Wellington.