★★★★★ ★★★★★ Recommended Best Birthday Experience Christina aka Dena 11 January 2026 Was The Most Amazing Memorable Experience 🥰 They kept in touch with me before the day. Staff was incredible. Help me thru each stage with briefing before the grand skydive. My sky jumper was an absolute warm welcoming me and talking me thru the whole experience. Made me less anxious & more hyped. He reassured me thru out the whole experience. I couldn’t thank him enough. Once landed the rest of the team deserved a big massive high five & lots of smiles😀 Customer Experience Hi Christina, we’re so happy to hear about your positive experience! Thank you for taking the time to share your feedback with us. 21 January 2026
★★★★★ ★★★★★ Waste of time and money Matt 16 January 2020 This was a birthday present for my wife. We received a confirmation email from Red Balloon that we booked the jump through, telling us to be there at 2:30pm, as that was the closest available to the 4pm timeslot we selected. We took the day off work and as we live close by (we can see the plane and jumpers from our house), we were on our way there in the car at 2pm when we received a phone call from Skydive Auckland telling us to be there just before 4pm. We turned around and went home again, returning just before 4pm as instructed. At 5:50pm after watching two groups suit up and go, my wife hadn't even been called to suit up yet. By this stage the kids were getting hungry and very antsy. We knew that she would not be taking off until 6:30pm at the earliest. We both complained and the only excuse was that there was lots of people to jump. Well don't book so many people all in at once, simple. I have read similar reviews from people that have the same complaints and a list of excuses given by Auckland Skydive. None of those excuses are relevant in this case, great weather, no other aircraft causing traffic control issues etc. This just comes down to extremely poor service and overbooking to try and take in as much money as possible with no regard for peoples time or associated children. To rub salt in the wound, when I asked for a refund they told me I needed to get it through Red Balloon that we booked through. I made a complaint to Red Balloon and requested a refund 3 days ago and have not heard a thing. Would not recommend. There are better options available. Expensive loss, although I will be following this up with the NZ Commerce Commission
★★★★★ ★★★★★ Amazing experience JK 15 April 2019 If you're thinking of doing a skydive, just do it! You'll feel incredible.
★★★★★ ★★★★★ 13,000 Tandem Skydive - Great Jo 10 May 2016 Was really awesome and would do it again, it was actually a Christmas present from my boss, so I probably would never have done it, if it wasn't for that - so glad he got it for me. Mike was my tandem guy, he was great. My only suggestion would be if possible to tell the person who is watching from the ground what colour parachute you were so they could take photos.