Guidelines

• Minimum age is eight years old
• Maximum weight limit is 80kg
• Participants must wear suitable clothing or risk forfeiting the experience
• Please consult your doctor before riding if you are pregnant
• Women who are six months or more pregnant will not be permitted to ride

Cancellation

• Cancellations made between 7 days and 72 hours prior to the date of travel will incur a 50% cancellation fee.
• Cancellations made less than 72 hours prior are non-refundable and will incur a full fee.
• Late arrivals or no shows may result in you forfeiting your experience

Numbers on the Day

This voucher is valid for one person.

Weather

* Rain or Shine — We Ride! At our facility, we embrace all kinds of weather — because we believe it’s not about the forecast, but about being prepared. Sessions will proceed as scheduled, rain or shine. * Safety First - In the rare event that extreme weather or poor ground conditions pose a safety risk, we’ll postpone and reschedule to ensure everyone’s well-being. * Unique Microclimate Alert Thanks to our location, bad weather often skirts right past us. So unless you hear directly from us, it’s business as usual. * Still Unsure? If you’re ever in doubt, just check your inbox or give us a call.

Dress Code

Please wear long pants, a shoulder covering shirt, and sturdy, closed toe shoes. Bring sunblock, insect repellent, a water bottle, and a waterproof jacket. In winter, add woollen layers, gloves, and a warm jacket.

This experience departs from Shotover Equestrian, located at 13 Headley Drive, Lower Shotover, Queenstown 9304.