5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
This family adventure day gives you an authentic Queenstown experience with outstanding views, great climbs, and a great inclusive activity. Your day will be tailored to your family’s needs with climbs for all abilities and ages, and a hike set to your pace.
Set amongst The Remarkables, this full day adventure day is incredible fun for the whole family, with time spent rock climbing, abseiling and out on a guided alpine walk.
Rock climbing and abseiling are great inclusive, fun, and tailorable experiences for families. It's the perfect way to enjoy a social activity together, while ensuring that everyone gets a challenge tailored to their needs.
On your guided alpine walk, you will head out to The Remarkables mountain range and experience mile high views while strolling along the iconic Remarkables ridge! Guided alpine walks are accessible, off the beaten track (no signs, paths or people!) and tailored to your fitness level. They're suitable for all ability levels and experience, but sturdy footwear should be worn.
Suitable for all ages and abilities, every trip will be tailored to your families needs, ensuring everyone gets a a fun and satisfying experience.
Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to their policy.
This experience is for two adults and two children.
This experience takes place in Queenstown.