5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Transcend reality during this state-of-the-art virtual gaming adventure. Equipped with special shoes, this VR experience allows you to physically run through virtual dimensions whilst playing the game. Step into the midst of zombie apocalypse or through a haunted house. The choices are endless!
A whole new world is only a headset away with this fully immersive virtual reality adventure. Playing solo or with a group of friends, you will have a number of different games to choose from. Step into the midst of a zombie apocalypse, a tactical shooting mission or test your limits as you walk through a haunted house. Equipped with special shoes, Omni VR is the only virtual reality experience where you can physically run through the virtual dimensions whilst playing the game. You know you're only visiting, but it can be hard to convince your mind otherwise!
This experience is 40 minutes in duration.
This experience takes place in Queenstown.