5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Feel the raw adventure and excitement of this guided rock climbing experience. Under professional instruction, feel your body and mind work together as you reach new heights. In this action packed day trip you will get lots of time on the rock, and a real sense of authentic adventure.
Enjoy a full action packed day on the cliff face as you learn all the latest climbing techniques from your instructor. You’ll be kitted out in all the necessary safety gear and under professional instruction at all times.
Feel your body and mind work together as you reach new heights, literally and metaphorically. It’s a whole new world on the rock face!
All technical equipment including rock shoes will be provided. Your safety is of paramount importance, that’s why all rock climbing instructors have New Zealand Outdoor Instructors Association qualifications (NZOIA) and our instructor to client ratio is kept at a maximum of 1:4. All instructors have an extensive knowledge of the Wakatipu area and are extremely enthusiastic and experienced in catering for a variety of climbing abilities.
Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to their policy.
This experience operates in most weather conditions. In the case of poor weather, the experience provider will reschedule your experience for a later date.
Please wear walking shoes/boots and dress to suit the outdoor environment.
This experience is located in Queenstown.