5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Make the spine-tingling jump from the iconic Kawarau Bridge at a dizzying height of 43m! Plunge down to the river below and if you're feeling especially courageous, opt to dip your head in the water, before bouncing back up to take in Queenstown's world-famous scenery.
Looking for an unrivalled buzz? Head to the Kawarau River just outside of Queenstown for a blood-pumping bungy jump adventure! Upon arrival, you will be run through a thorough safety briefing before being led to the jump pod under the bridge for final instructions. Feeling the anticipation rise, you will "walk the plank" to the edge of the jump deck before plunging down into the river from 43 metres. Feel free to dip your head into the river below for an added thrill, before springing back up into the air. Take a moment to appreciate Queenstown's breathtaking beauty around you.
Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to their policy.
purpose built viewing decks provide a safe and enjoyable area to witness the beautiful scenery and experience the phenomenon that is bungy, without your feet having to leave the ground.
This experience operates in all weather conditions.
Please ensure you wear flat, secure and enclosed footwear.
Photos and videos are available for purchase on the day.
This experience takes place in Kawarau Valley, Queenstown.