5 year validityOn all experiences and vouchers
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Price matchingIf you find it cheaper direct
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We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
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We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
This is New Zealand’s original black water rafting adventure. Share in the thrills and excitement with experienced guides who’ll take you safely through the stunning underworld of Ruakuri Cave. Experience tubing down underground rivers while admiring a roof of glowworms.
Head into the darkness of the Ruakuri Cave with your experienced guide as you take leaps of faith over cascading waterfalls. Float serenely down and underground river and take in the sights of the glow worm show on the vaulted limestone galleries above.
Your journey concludes when you emerge into the sunlight of the Waitomo Forest.
This experience is part of the Responsible Range as it was awarded a Qualmark Enviro-Gold endorsement and was a 100% Pure NZ award nominee.
Participants must be over 12 years of age and weigh more than 45kg.
There is a maximum of 12 people per tour.
This experience is subject to weather conditions.
Please bring swimwear and a towel.
This experience takes place at Waitomo, Waikato.