5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
Once there, enter your voucher number to exchange for a different experience.
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.
The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Have nothing but a wire between you and the ground 192 metres down as you jump from Auckland's tallest building! After braving to the edge of the deck, let go and plunge 53 floors down at speeds of up to 85km/h for 11 seconds, before coming to a smooth landing SkyCity plaza below.
Take your bungy jumping aspirations to the next level as you conquer New Zealand's highest jump from the Sky Tower, standing a sheer 192 metres above ground. After a briefing, your highly trained jump masters will rope you up securely and talk you safely up to the edge, until you find yourself balancing on your tiptoes beaming over Auckland's cityscape. Before you know it, you'll be plunging to the ground at speeds of up to 85km/h for around 11 seconds, sending adrenaline throughout your entire body. After the jump, you'll be slowly lowered onto SkyCity plaza and given a free ticket to the observation deck for spectacular Auckland city views.
Safety is the number one priority - so if winds exceed 70km/h for extended periods of time, they may need to delay or reschedule your activity.
Please ensure you wear comfortable clothing and lace up shoes.
This experience takes place in Auckland CBD.