5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.
The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
This is the ultimate 4WD adventure. Rugged and remote, the trail ahead disappears into thick native New Zealand forest. Prepare for a 4WD journey that is full of unknowns.
Buckle in behind the wheel of a 4WD and set off into this rugged and remote trail. Your professional guide up ahead will give you your instructions while your heart is racing with anticipation. The terrain is like nothing you’ve encountered before and the challenges will come thick and fast.
Expect some unbelievably steep climbs and descents. There’ll be tight, twisting bends and deep, muddy water holes and you’ll feel the 4WD rock and pitch. Then, take on the luge: a 6 metre-high controlled slide down a near-vertical 80-degree slope.
Please allow 45mins - 1 hr for this experience.
A current valid drivers license is required.
This experience is suitable for the whole family and is wheelchair suitable when with a licensed driver.
This experience runs in all weather conditions - the more mud the better!
This experience is located 20 minutes north of Rotorua.