5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.
The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Fuse scavenger hunts, escape rooms and augmented reality together and you'll have this next-level adventure around the beautiful Queenstown. Work together as a team to solve puzzles and crack codes without the confines of a room before time runs out. A whole lot of fun for all ages!
Die hard fans of scavengers hunts, escape rooms and augmented reality (AR) will absolutely froth over this next-level fusion! Get outdoors and race against the clock as you solve puzzles, crack codes and unravel the mystery, all while experiencing exciting AR features and geolocation technology. You won't be confined to a physical room in this immersive adventure, as you'll be working together around the beautiful city of Queenstown. Can you beat the clock?
CHILDREN UNDER 15 NEED TO BE ACCOMPANIED BY AN ADULT! 1 ADULT PER GROUP OF 4 KIDS GOES FREE OF CHARGE!
Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to their policy.
Maximum of four participants per group.
Outdoor experience so wear weather appropriate clothes
Please wear weather appropriate clothes as this is an outdoor activity.
PLEASE NOTE: A $200 DEPOSIT NEEDS TO BE PAID ON ARRIVAL IN EXCHANGE FOR THE GAME EQUIPMENT! DEPOSITS WILL BE RETURNED AFTER YOU FINISHED YOU GAME AND RETURN ALL GEAR TO THE OPERATOR! CHILDREN UNDER 15 NEED TO BE ACCOMPANIED BY AN ADULT! 1 ADULT PER GROUP OF 4 KIDS GOES FREE OF CHARGE!
This experience takes place in Queenstown, NZ.