5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
Once there, enter your voucher number to exchange for a different experience.
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Restore and relax with a full body polish exfoliation followed by a full body mud mask, while letting go completely with a scalp massage. Afterwards enjoy a warm shower to cleanse, before your choice of moisturiser is applied to replenish the skin.
Restore your body and mind with this 60 minute hour of indulgent spa treatments. Treat yourself to a full body polish exfoliation followed by a mud mask. Then, take a moment to relax with a scalp massage to help you fully let go. Afterwards enjoy a warm shower to cleanse, before your choice of moisturiser is applied to replenish the skin.
You choose the polish and moisturiser option you would prefer:
This experience is part of the Responsible Range as it was awarded a Qualmark Enviro-Gold endorsement.
Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to their policy.
This voucher is for one person.
Please ensure swimwear is worn at all times whilst in the Deluxe Lake Spa. When inside the retreat, please wear a robe, towel or clothing.
This experience takes place in Rotorua.
RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.
The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.