5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 114k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Put your problem solving skills to the test with this awesome escape room activity! Sherlock? Grissom? Poirot? Now it's your turn to decipher a set of tricky clues and puzzles as you race to escape! Full of laughs and challenging puzzles; you'll have to beat the clock to get out of the room.
Take on this fun, exciting live escape room experience - the perfect way to give your brain a work out! You'll work together to solve tricky mysteries and puzzles in one of our themed game rooms, all under the pressure of the clock. Using your observational skills, problem solving ability, street smarts and common sense, you'll need to decipher a set of tricky clues and puzzles as you and your team race to find the answer and escape, in just 60 minutes!
You'll hunt the room for clues and have a series of puzzles to solve before your room unlocks. You'll also get a team photo with themed props and once you've solved the mysteries of the escape room, you'll be able to hang out in the Lounge. Feel free to grab a well deserved drink and reminisce about your cunning escape!
Suitable for all abilities including participants who are pregnant or have disabilities
Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to this policy:
Each game room holds between 2 and 6 people. If you have more than six people you'll need to book another game room and this should be done in advance of your arrival.
On occasions our lounge bar is closed for private functions. We recommend you to reserve the lounge bar to avoid disappointment.
The experience takes place in the Auckland CBD.